Home Banking / Mobile Banking/ Mobile App FAQ
I’m locked out of my account due to too many failed attempts
Call us to reset your password.
Error Message “Your Session Has Timed Out”
This error occurs when your computer does not allow “cookies” from our web site. Adjusting your settings to allow cookies will resolves this issue.
Follow the instructions below to allow cookies.
- Click on Start
- Control Panel
- Network & Internet Connections
- Internet Options
- Internet Properties will open
- Click on Privacy Tab
- Click on Sites (in box type https://creditunionhomebanking.com/HB047/)
- Click on Apply or Allow then OK
It is not wise to favorite or bookmark the login to Home Banking. Instead, add www.moonlightcu.com to your favorites. Changes in the login page and location can cause your favorite or bookmark to cease functioning.
MOBILE BANKING INSTRUCTIONS
*DOWNLOAD THE MOONLIGHT CREDIT UNION APP IN THE APP STORE ON IPHONE OR THE GOOGLE PLAY STORE ON ANDROID.
*LOG INTO YOUR HOME BANKING
*ACTIVATE MOBILE DEVICE
*SCROLL DOWN PAGE AND NAME YOUR DEVICE (TYPE IPHONE OR ANDROID)
*CLICK GENERATE ACTIVATION KEY
*GO TO APP ON PHONE AND SIGN IN WITH ACCOUNT NUMBER AND PASSWORD
*CLICK ACCEPT ON MOBILE BANKING AGREEMENT
*ENTER ACTIVATION CODE GENERATED FROM THE COMPUTER
*ENJOY USING YOUR MOBILE BANKING!!!!!!
MOBILE CHECK DEPOSITING
**PLEASE PRINT “FOR MOBILE DEPOSIT ONLY AT MOONLIGHT CREDIT UNION” ON BACK OF CHECK BEFORE SUBMITTING**
Mobile deposit is secure, easy to use, and convenient.
- Deposit checks directly into your eligible account using your smart phone.
- Take photos of the front and back of your check and submit. It’s that easy.
- Get confirmation on your device for each successful deposit.
- Save time with fewer trips to our ATM or branch.